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Analysis - Diamond Logistics conducts a confidential audit and analysis of your freight costs and service requirements. This analysis will allow us to provide a comprehensive findings report revealing opportunities to reduce expenses and improve control. Our analysis covers all modes of your transportation needs.
Rates - You will benefit directly from our increased buying power and strength of
negotiations with lower freight rates. You will save time and headaches having Diamond Logistics deal with the rates. Why worry about different base rates, different discounts and hidden charges with different carriers. We assume all those headaches and pass on one consistent and accurate freight bill which is checked and re-checked before you ever see it.
Tracing and Tracking - Our daily tracking procedures ensure reliability and afford us
the opportunity to be proactive should a problem arise. You are afforded the ease of one call for your tracing. Eliminating multiple calls to multiple carriers allows your purchasing and receiving staff to manage information from one single source. This process assists with projected receipts, expected arrival by purchase order, transit study, vendor ship dates and other aspects of inbound control.
Vendor Routing Instructions - Diamond Logistics will provide and assume simple but
effective Routing Instructions to all vendors. This is done on your letterhead and compliance is ensured through charge backs. This process is performed using our automated fax program.
Scheduling - Working as an extension of your company Diamond Logistics schedules
and coordinates all inbound shipments which allows for better control proving more cost effective and increasing warehouse productivity.
Claims Management - We eliminate your claims handling by reviewing, analyzing,
submitting and completing claims to maximize settlement. We are proactive in starting this process by reviewing all proof of delivery receipts.
Customer Service - Your purchasing department, traffic department and receiving
department will have one number to call for most of their needs. We will answer their questions and resolve their problems regarding our business - handling your transportation needs - which will allow them more time to conduct their business. |